Welcome to Shanko's Financial App Accessibility Statement. Our goal is to ensure that our financial app is accessible to all users, including those with disabilities. Please note that the information provided in this accessibility statement is in accordance with the relevant accessibility laws and guidelines.
FINANCIAL APP ACCESSIBILITY STATEMENT
This statement was last updated on 1 January 2025.
At Shanko, we are dedicated to making our financial app accessible to people with disabilities. We believe in providing a seamless and enjoyable user experience for all users, regardless of their abilities.
What financial app accessibility means
An accessible financial app ensures that all users, including those with disabilities, can navigate and utilize the app with ease. This is achieved through design considerations, compatibility with assistive technologies, and adherence to accessibility standards.
Accessibility features of our financial app
We have designed our financial app in accordance with WCAG [2.0 / 2.1 / 2.2 - select relevant option] guidelines, and have aimed to achieve a level of accessibility of [A / AA / AAA - select relevant option]. Our financial app is compatible with assistive technologies, such as screen readers and keyboard navigation. To ensure accessibility, we have:
- Utilized user testing and feedback to identify and address potential accessibility barriers
Ensured clear and logical app navigation
Provided alternative text for all app images and icons
Implemented high contrast and legible typography
Minimized unnecessary animations and motion
Ensured compatibility with voice control and other assistive technologies
Declaration of partial compliance with the standard due to third-party content [only add if relevant]
Certain features within our financial app may rely on third-party content, which could impact the overall accessibility. We are committed to working with these third parties to ensure that accessibility standards are met across all aspects of the app.
Commitment to accessibility
At Shanko, we prioritize accessibility not only in our digital products but also in our physical offices and facilities. Our offices are equipped with accessibility features to accommodate individuals with disabilities. We continuously assess and enhance our physical and digital accessibility arrangements to better serve our diverse user base.
Reporting accessibility issues and feedback
If you encounter any accessibility barriers while using our financial app, or if you have suggestions for improving accessibility, please contact our accessibility coordinator:
+27 688 134 173
ask@shankobanking.com